Refund policy
Return, Exchange, and Refund Policy
- Eligibility for Returns/Exchanges:
- Returns or exchanges are accepted only if the product is damaged, defective, or incorrect upon delivery.
- You must report any issues within 2 to 6 hours of receiving the package along with an unboxing video as proof.
- Conditions:
- Items must be unused, unwashed, unworn, and returned in their original packaging with tags intact.
- Non-Returnable Items: Customized products, sale/clearance items, and personal wear (unless defective) are non-exchangeable and non-refundable.