Refund policy

Return, Exchange, and Refund Policy

  • Eligibility for Returns/Exchanges:



    • Returns or exchanges are accepted only if the product is damaged, defective, or incorrect upon delivery.

 

    • You must report any issues within  2 to 6 hours of receiving the package along with an unboxing video as proof.

 

  • Conditions:



    • Items must be unused, unwashed, unworn, and returned in their original packaging with tags intact.

 

  • Non-Returnable Items: Customized products, sale/clearance items, and personal wear (unless defective) are non-exchangeable and non-refundable.